Stop Losing Revenue to Slow Follow-Up

Four tiers designed around your operation size: Response AI ($3K–$4K/mo), Revenue AI ($6K–$7K/mo), Shockwave OS ($9K–$12K/mo), and Network Intelligence ($15K+/mo). Most single-location practices start at Response AI and see measurable ROI within 60 days.

• Response AI (Core): $3,000–$4,000/mo — Essential automation for revenue leak prevention
• Revenue AI (Growth): $6,000–$7,000/mo — Multi-channel workflows, most popular tier
• Shockwave OS (Scale): $9,000–$12,000/mo — Unlimited workflows, priority support
• Network Intelligence (Enterprise): $15,000+/mo — Multi-location governance

Each tier includes SMS/voice allowance. Most clients see meaningful ROI in the first 30 days by eliminating slow response, missed calls, and follow-through gaps that quietly drain revenue.

Every tier is built on the same promise: answer first, book fast, and measure everything — then scale sophistication as volume and complexity increase.

• Response AI (Core): Essentials for revenue leak prevention — missed call recovery, instant response, basic routing
• Revenue AI (Growth): Multi-channel automation + advanced workflows (most popular tier)
• Shockwave OS (Scale): Unlimited workflows (fair-use) + priority support for high-volume operations
• Network Intelligence (Enterprise): Multi-location governance + compliance-heavy operations

A receptionist is single-threaded and limited hours. Shockwave is 24/7, responds in ≤60 seconds (eligible inquiries), and handles unlimited concurrent conversations.

• Receptionist: Typically $35K–$55K/year + benefits, limited to business hours
• Shockwave Core: $3K–$4K/mo ($36K–$48K/year), always-on coverage
• Plus: Dashboards, transcripts, and continuous optimization included

Most revenue leakage happens when teams are busy, after-hours, or during spikes — exactly when humans fail and automation wins.

Yes — annual prepay is available for businesses that want locked pricing and priority execution. Most clients start monthly, then switch once ROI is proven.

If you're considering annual, we'll recommend the tier that maximizes ROI for your baseline (lead volume, response times, booking rates).

Setup covers configuration, integrations, AI training, testing, and pilot deployment. Pilot-to-paid conversions may qualify for setup credits (tier-dependent).

The goal is simple: get a working system live quickly, then optimize with real data — not "build for weeks and hope."

Transparent per-location add-ons per tier, with SMS/voice included per location. You get centralized oversight with local execution.

• Core: +$1,500/location (includes $500 SMS/voice/location)
• Growth: +$3,000/location (includes $750 SMS/voice/location)
• Scale: +$4,500/location (includes $1,200 SMS/voice/location)
• Enterprise: +$6,000/location (includes $2,000 SMS/voice/location)

Overage is billed at carrier cost + 10% with a hard monthly cap at 200% of your included allowance — predictable, transparent, and protected.

You'll see usage in a dashboard and receive alerts as you approach thresholds. If volume is consistently high, we'll recommend the tier with better economics.

We start with a 48-hour pilot so you can verify performance using real leads. After launch, we target measurable improvement in Month 1 and keep optimizing.

• 48-hour pilot: Proof before commitment
• Performance: Measurable lift tracked vs your baseline
• Terms: Month-to-month after the initial 90-day optimization period

Pilot systems can go live in 48 hours. Full implementation is typically completed within 3–7 business days, depending on integrations and workflows.

We don't "rip and replace." We plug into what you already use (CRM, calendar, phone/SMS) and improve response + follow-through immediately.

We integrate with CRMs, schedulers, payment processors, and communication tools via APIs and webhooks. If your system can connect, we can orchestrate it.

• CRMs + schedulers + forms
• SMS/voice + inbox routing
• Payments and deposits (when needed)

No. Your team keeps using familiar tools. The difference is that leads get answered instantly, routed correctly, and followed up until booked or closed out.

Appointments land in your existing calendar; contact records sync into your CRM. We add speed, consistency, and measurement — not friction.

Your data remains your IP. You can export leads, transcripts, and performance analytics. If service ends, access is revoked and deletion requests are initiated with sub-processors per their policies.

We design for transparency: every interaction is logged so you can audit tone, accuracy, and outcomes.

Redundancy layers + failover routing + 24/7 monitoring. If one channel degrades, we automatically capture and route via another so leads don't disappear.

• Backup routing (voice → SMS capture)
• Escalation rules (complex issues → human)
• Monitoring + alerts

Yes. We can route calls from your existing number into the system, or provision a dedicated number for pilot testing. We'll recommend the lowest-risk approach.

Yes. We keep it simple: how to review conversations, handle escalations, and read dashboards. Most teams feel comfortable quickly because we work inside their existing tools.

Six verticals where speed-to-lead creates maximum revenue impact: Dental, HVAC, Small Law (DUI/PI), Plumbing, Medical Spas, and Pest Control.

Each vertical gets specialized workflows (language, routing, booking rules, compliance constraints) — not generic "chatbot templates."

New patient capture, missed-call recovery, no-show prevention, recall follow-up, and after-hours coverage — designed to keep chairs full without burning out your front desk.

• Classify emergency vs routine
• Schedule faster, confirm harder
• Track results in a dashboard

Yes. We prioritize emergency routing after-hours, handle peak call spikes, and ensure rapid response so you win the "first responder" race.

When volume explodes, text-based capture scales instantly; voice flows can overflow into SMS capture and callback scheduling.

We automate intake + scheduling and route complex decisions to humans. The AI does not provide legal advice. Everything is logged for auditability.

The win is speed + consistency: respond immediately, capture details safely, book consults, and reduce "missed case" leakage after-hours.

Yes — emergency triage, booking, and routing so weekend/after-hours leads don't go to the competitor who answered first.

Med spas need luxury-grade responsiveness (booking + confirmations + waitlist). Pest control needs surge capture + retention systems for recurring revenue.

• Med spa: Reduce no-shows, fill cancellations, respond fast to inquiries
• Pest: Handle seasonal spikes and automate renewals

You don't guess — you run a 48-hour pilot with real leads. You'll review response times, transcripts, lead capture, and outcomes before moving forward.

Most clients see meaningful ROI within 30 days by recovering missed opportunities. Verified benchmarks: ≤60s response, 4× conversion lift, 60% recovery rate, +67% retention improvement.

We measure against your baseline so results are attributable — not vague "feels better" metrics.

Dashboards track response times, lead capture, booking rates, recovered revenue, and conversation transcripts. Monthly executive reports show before/after lift.

You'll know exactly what was captured, booked, escalated, or lost — and why.

The AI is trained on your parameters and stays inside defined boundaries (qualify + schedule + route). Complex decisions escalate to your team. Every interaction is logged for QA.

• Scope boundaries + escalation rules
• Transcript logging + quality review
• Fail-safes (voice ↔ SMS capture)

Text-based conversations scale automatically (no capacity constraints). For high volume, we activate surge management: priority routing, overflow handling, and backup capture.

Yes — 24/7/365 coverage is core to the system. After-hours is where speed creates a competitive moat (your competitors go to voicemail; you don't).

Yes. During pilot and ongoing service you can review conversation logs to verify tone, accuracy, escalation, and outcomes — full transparency.

90-day initial commitment (optimization + learning), then month-to-month with 30-day notice. Built for partnership, not lock-in.

Yes — seasonal businesses can pause service up to 60 days annually. Configurations remain preserved for immediate reactivation.

Upgrades take effect immediately. Downgrades apply next billing cycle. We provide an impact analysis so changes are informed, not blind.

No termination penalties after the initial 90 days. Setup investments are non-refundable once work begins. You retain data ownership and receive exports.

We measure against your baseline and iterate. If something underperforms, we adjust training, routing, and follow-up logic — with full transparency via transcripts and dashboards.

Yes — we can support a transition so the new owner inherits a working revenue recovery system (subject to agreement updates and access control).

Support is built into the partnership. We monitor, maintain, and improve workflows — because automation without upkeep becomes shelfware.

We update training as your offers, policies, and scheduling rules change. You get continuous optimization — not "set it and pray."

Yes. We tune voice and boundaries to match your brand and compliance needs. It should feel like your best team member — not a random bot.

We can onboard new staff to dashboards, escalation procedures, and reporting so adoption stays clean as your team changes.

You'll have a clear path to submit issues and feature requests. We prioritize changes based on revenue impact, reliability, and risk reduction.

Critical issues are handled with urgency because downtime equals lost leads. For non-urgent updates, we queue changes with clear turnaround.